Introduction
In the context of its 2040 Strategic Vision, a local authority in the northwest has taken a leap forward by initiating the creation and installation of a Digital Grid. This innovative infrastructure is set to breathe new life into a declining coastal town, ushering it into a new era as a beacon of urban revitalization. By providing secure and shared digital services accessible to businesses, residents, and visitors, the project aligns seamlessly with ambitious development strategies at local, regional, and national levels.
Objective
The core mission behind this transformative initiative is to establish the UK’s first secure, shared digital infrastructure, complete with a suite of accompanying applications and services. This groundbreaking project includes the UK’s first Micro City Street Lab, requiring the local team to not only lay the groundwork for but also ensure the commercial viability and future security of the Digital Grid by developing a sustainable business model and establishing a dedicated governance office.
Approach
Initial Assessment and Planning
- A thorough rapid assessment was carried out to establish a baseline of current activities, providing crucial insights to guide planning and delivery phases effectively.
- A comprehensive set of governance measures was put in place across all operational workstreams ensuring a cohesive approach.
Client Onboarding and Commercial Viability
- Strategic marketing and communication plans were developed alongside legal and commercial frameworks, and operational and support models, to facilitate the onboarding of initial clients.
- The team set sights on a mid-term horizon, focusing on the adoption of additional clients while exploring new avenues for revenue generation, funding, and initiating social impact services.
Results
Effective Integration and Delivery
- A detailed current state analysis was conducted, culminating in key findings, recommendations, and actions, which received approval from Managing Sponsors.
- A documented operating model and governance framework specifically tailored for the Digital Grid and its overseeing office were established.
- The integration of effective risk and issue management processes into the governance structure ensured a smooth operation.
- Initial marketing strategies and commercial models were formulated, guiding discussions on contractual arrangements and legal frameworks.
- A comprehensive client onboarding process and a communication plan for both internal and external use were developed and deployed.
Conclusion
Summary of Achievements
The collaboration with RTP showcased their swift integration into existing teams and their ability to surpass expectations by delivering essential infrastructure and governance frameworks within a constrained timeline.
Future Outlook
Despite the retraction of second-year funding due to an urgent redirection towards local social issues, the established operating models and frameworks are well-positioned for reactivation, pending future financial support. This case study highlights RTP’s proficiency in navigating complex digital transformations, underscoring their versatility across public and private sectors.
